Terms & Conditions

If you are just visiting www.theuxprodigy.com or using one of our online services (for example, booking a seat and/or making a payment for one of our workshops or webinars or contacting us for the provision of our in-house training services), these terms and conditions apply to you.

This website is owned, operated and provided subject to these terms and conditions by THE UXPRODIGY EE, a company incorporated under the Laws of the Hellenic Republic (Greece), the Legal Seat of which is situated in the municipality of Amarousion, Attica, GREECE (D. Gounari street 96, PO BOX 15125), tax registry number (Α.Φ.Μ.) 800956779, business registry number (Γ.Ε.ΜΗ.) 145720001000, e-mail info@theuxprodigy.com (hereinafter referred to as “theuxprodigy.com”, "theUXProdigy", "us", "we" or "our").

We provide online features and other services to you when you visit our website. On our website you can book a seat for one of our public workshops or webinars and make a payment for those training services or request a quote for our in-house training.

Please read these terms and conditions carefully before using our website and online services. By accessing, viewing, browsing, using, transmitting, caching, storing and/or otherwise utilising our website, the services or functions offered therein and by making any transaction on our website in any way through whatever platform you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below, including our Privacy Policy. If you do not agree to each and all of these terms and conditions, please do not use theuxprodigy.com and refrain from making any further use of this website.

We may amend these terms and conditions from time to time.

1. NATURE OF OUR WEBSITE

On our website you can:

1. access information relevant to our team and services

2. access information relevant to the training we provide, request and apply a discount code, request a public workshop, book a seat for one of our public workshops or webinars, get in touch for special requests with regards to our public workshops, request a quote for in-house training or make a payment for booking a seat for one of our workshops or webinars

3. access information relevant to our work and clients

4. read case studies relevant to our services

5. read our blog

6. contact us for any matter via our contact form (accessible through the Let's Talk button) or find information on how to contact us by other means (email and phone)

7. subscribe to our newsletter

8. contact us when you need UX & Web Accessibility services or training

9. register as a candidate participant for our UX and accessibility studies (usability tests etc)

10. find information on how to connect with us on social media (LinkedIn, Facebook, Instagram, etc)

Our website is not intended for use by minors, and if you are a minor, we urge you to refrain from using it any further.

Use this website for any other purposes, including without limitation, to make any false or fraudulent inquiries about our products or services, is not permitted. You are not allowed to post or distribute on this website any software or other materials which contain a virus or other harmful component(s).

You are not allowed to use, copy, monitor, display, download, re-sell, deep-link, or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose unless you have our express permission.

2. PRIVACY AND COOKIES

We respect and value your privacy. Please have a look at our Privacy and Cookies Policy for further information.

3. BOOKING FOR PUBLIC WORKSHOPS AND WEBINARS

Booking Confirmation

When you book a seat for one of our public workshops or webinars this is an offer from you to us for the provision of our respective training services. After you register to attend one of our training events (public workshop or webinar) and make a full payment for your booking, we will send you an email confirmation which will confirm that we received your booking request and payment. If you have not received an email confirmation within seven (7) working days after registering, please contact us to ensure that your registration request has been received and that a seat or a course is still available. Your contract is with THE UXPRODIGY EE.

Payment Policy

Your registration is not complete until full payment is received. If your company requires an invoice, please send us a reply on the email confirmation you will receive from us, following your registration. 

Access Requirements

If you have any special access requirements (such as wheelchair access), please notify us when you register so we can accommodate you at the event.

Cancellation, Substitution, and Refund Policy

If you must cancel after registering, you must provide written notice to the event organizer (email to info@theuxprodigy.com). If your cancellation notice is received fourteen (14) days before the training event, a 20% handling fee will be retained and the remaining 80% of the amount paid will be refunded. No refunds will be granted after this date. However, we can accept a substitute attendee if we receive a written request (via email) from the registered attendee at least three (3) days prior to the start of the event. 

Availability

Registration for one of our workshops is on a first come first served basis and once the workshop is full, a reserve list might be kept. If a seat for a workshop or webinar becomes unavailable after the placement of your booking request, we will contact you, within a reasonable time. We provide no guarantee for the availability of our services, but we will inform you in a timely manner about their unavailability.

Trainer substitutions and workshop postponements or cancellations

We reserve the right to postpone an entire event. If a workshop or webinar is postponed, after we have received payment for your registration and have sent you an email confirmation, then we will contact you, within a reasonable time, and offer you the option to either accept the postponement to a different date or receive a full refund.

We also reserve the right to substitute speakers or cancel the entire event. In such cases, our liability is limited to fully refunding the registration fees. Speakers may need to be substituted in case of illness, accidents, or other issues that prevent a scheduled speaker from presenting as planned. For any canceled event, we will try to arrange the next one with the same terms as soon as possible.

By registering to attend a training event (public workshop or webinar) you agree to our Public Workshop and Webinar Terms. 

4. PRICING

VAT is not applicable to the prices of our educational services on our website (public workshops, webinars, etc). Even though we try to present you at all times with the correct prices of our services on our website, please note that some of our services may be mispriced. Before we take your payment, we will always verify our prices. If a service's correct price is lower than the price on our website, we will charge you the lower amount.

5. METHODS OF PAYMENT

We accept the following methods of payment: credit, debit, or prepaid card.

We accept electronic payments with credit, debit, or prepaid Visa, MasterCard, Maestro, American Express and Diners cards.

All card payments are processed through Alpha Bank's secure electronic payment environment (Alpha e-Commerce). If you choose this method of payment, please refer to Alpha Bank's website for details regarding your use of their services (www.alpha.gr/en/business/myalpha/e-commerce-e-payments/alpha-e-commerce).

We do not collect or store in any way your card details, so you need to re-submit them each time you use your card for transactions on our website.

6. DISCLAIMER

You agree that you use theuxprodigy.com at your own risk. The content, services and materials on our website are provided "as is" and on an "as available" basis without representations or warranties of any kind either express or implied. The content of this website is not and can not in any way be interpreted as providing advice, directly or indirectly encouraging users to take any action.

We are committed to maintain the quality, completeness and validity of the information provided on this website regarding the identity of theuxprodigy.com and the services provided by us, subject to any technical or typographical errors that can not be predicted or have occurred inadvertently or due to interruptions to the proper functioning of this website because of force majeure events. Please note, however, that any reliance you place on such information is strictly at your own risk and we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related images contained on our website for any purpose.

We are not responsible, nor shall we compensate any losses or damages due to any improper functioning of the website or technical support.

We are not responsible for breach of these terms due to force majeure events (such as, for example, extreme weather events, earthquakes, floods, fires, pandemics, emergency situations, etc.).

7. LIMITATION OF LIABILITY

To the extent permitted by applicable legislation, in no event will we be liable for any loss or damage including without limitation, punitive, special, direct, indirect or consequential loss or damage, loss of contract, loss of claim or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of our website, including our online booking services. 

When you request a public workshop, we are under no obligation to organize the requested workshop. We endeavor to keep the website up and running smoothly. However, no data transmission over the Internet is guaranteed to be 100% secure. Therefore, theUXProdigy takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control. We will not be held liable for any direct, indirect, consequential or punitive damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay in the use of our website. In any case, we reserve the right to at any time temporarily or permanently discontinue the operation of all or part of our website for maintenance or updating purposes or for any reason whatsoever.

We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled or inaccurate information submitted by you.

We do not warrant that the site or servers through which it is made available to you do not contain "viruses" or other harmful software programs and we are not responsible for any form of damage suffered by you when you browse or use our webpages, services and content, (for example, but not limited to, damage caused by illegal acts of third parties such as theft or decryption of password and/or data, spreading of viruses during the use of the website or downloading content items, problems that may occur when using computers, e.g. data loss, etc).

Our Business Partners and Associates

To the extent permitted by applicable legislation, we are not liable for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to our business partners and/or our third-party associates, including, in case of doubt, of their employees, directors, officers, agents, representatives, subcontractors or affiliated companies, whose products or services are (directly or indirectly) made available, offered or promoted on or through our website.

8. LINKS TO THIRD-PARTY WEBSITES OR APPLICATIONS

Through this website, by following a link, you may be able to access other websites or applications which are not under our control. We have no control over the nature, content and availability of those third-party websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. We are not responsible for the availability, content, privacy policy, quality and completeness of those websites. We are not responsible for any direct or indirect damages resulting from the use of a link to another website or the use of data and information contained on any such website. Therefore, for any problem that arises during your visit there or the use of those websites, you must address your complaints directly at them, as they bear the full (civil and criminal) responsibility for the security, the lawfulness, the validity of the content of their websites and the provision of their services.

9. INTELLECTUAL PROPERTY

With respect to third-party rights, the intellectual property rights (including copyright and trademarks) of the contents and information of our website are owned by theUXProdigy (THE UXPRODIGY EE), unless stated otherwise.

We exclusively retain ownership of all intellectual property rights of our website and you are not entitled to copy, hyperlink to, scrape, publish, promote, market, integrate, utilize, combine, upload or otherwise use the content of our website without our prior express written permission. Any of the aforementioned actions or unlawful use will constitute a material infringement of our intellectual property rights, which are protected under Greek and EU law and international conventions and treaties.

10. COMMUNICATION

We make a reasonable effort to safeguard your data throughout our communication, by following strict security measures which, at our discretion, may be altered or modified. You are advised, however, that sending confidential information through email services is not completely secure, as there is always a risk of malicious third parties gaining unauthorized access to our communications. If you suspect that your email address or telephone number is no longer secure, please notify us immediately.

We are always pleased to hear from you and welcome your messages. However, we will not accept messages which include:

• profanity, sexually explicit content, hate speech, discriminatory content, threats, violence;

• any vulgar, obscene, discourteous or indecent language;

• personal attacks towards our staff;

• promoting illegal activities (for example drugs, prostitution, fraud);

• politically sensitive comments;

• advertisements;

• any material that infringes and/or violates any right of a third party or any law.

You are solely responsible for the content of your messages and you indemnify and hold theUXProdigy harmless for the content of such messages.

If in our communication (via our contact form, emails etc) you provide us with information other than personal data, such as suggestions about our website or ideas for advertisements and products as well as any other relevant information or images, the voluntarily provided information, suggestions and ideas come into our possession with your consent and can be used by us in any way (e.g. reproduction, modification, disclosure to third parties, etc) for commercial or non-commercial purposes. Anyone providing such information, suggestions and ideas to us waives any right to such information, suggestions and ideas that they voluntarily provided, and waives any right to compensation for the use of such material by us. We reserve the absolute right to review the content of our site and to post or reject the texts, comments, images and information provided by any third party via our contact form, email etc.

11. PROPER USE, INTERFERENCE AND INDEMNIFICATION

You are solely responsible for the lawful use of this website and you are required to refrain from any unlawful act and abusive behavior, as well as from the adoption of illegal practices and practices of unfair competition.

You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of theuxprodigy.com. 

Any use you make of this website, including but not limited to the information you provide to us: 

1. shall not contain any viruses, Trojan horses, worms, or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information;

2. shall not create liability for us or cause us to lose (in whole or in part) the services of our Internet Service Providers or other suppliers;

3. shall not commit or attempt to commit any unlawful/illegal acts, including infringement of intellectual property rights (copyright, patents, trademarks, industrial property rights etc) through the use of the website and/or our services; 

4. shall not attempt to interfere with the smooth function of the website or the server where it is hosted;  

5. shall not make any use of this website, any information or content contained herein, or our services in order to send unsolicited messages, including SPAM messages.

You agree that you will not endanger the security of this website and that you will not prevent any user from accessing this website. The use of the website for illegal purposes may create civil and/or criminal liability for you. You agree and accept that we have no responsibility for illegal material which is posted by third parties and hosted on the website and that we do not embrace or accept such illegal content. We are not required to check, and we do not perform any review prior to the publication of the content and information that is published by third parties. We do not bear any responsibility for such content posted by third parties.

You agree that as you browse and use our website you may be exposed to offensive, immoral or illegal content. In the event that we are notified that any content causes non-pecuniary damage or other damage to a third party, we reserve the right to immediately delete this content and at the same time delete any information related to the creator of this content who is violating the terms hereof. We expressly declare that we will work with any police, judicial or other public authority to disclose the identity of any user who publishes or transmits illegal material or information. You agree that any information (personal or otherwise)  submitted by you to us is complete, correct and accurate, that it complies with the rules of Greek law, and in particular with the relevant provisions of telecommunications law, that it does not constitute an illegal and/or contrary to public morals use of theuxprodigy.com and that it does not violate any third-party rights and, in particular, personal privacy.

In addition, you understand and accept that you have the exclusive responsibility to indemnify us and our affiliates for any legal dispute arising between us or you and third parties, due to your content posting, publishing or any other kind of illegal transfer of data through our website services, as well as in the event of inaccurate registration of data when registering or updating your data and generally in the event of any breach of these terms and conditions.

12. WAIVER

If you breach these terms and conditions and we take no action, we will still be entitled to fully use our rights and remedies in any situation where you breach these terms and conditions.

13. SEVERABILITY

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof.

14. APPLICABLE LAW AND JURISDICTION

These terms and conditions and the provision of our online services (booking a seat for one of our public workshops or webinars, etc) shall be governed by and construed in accordance with the laws of the Hellenic Republic (Greece). Any dispute arising out of these terms and conditions and the provision of our online services (as above) shall be submitted to the exclusive jurisdiction of the competent courts in Athens, Greece.

15. COMPLAINTS

We are happy to address any complaints arising from the provision of our services. If you have such complaints, you can always contact us directly at info@theuxprodigy.com and we will happily address your concerns. 

16. CONTACTING US

If you require any information or clarification or you want to make a suggestion in relation to our website and services, you can contact us daily, during working hours, at our offices (D. Gounari Street 96, Amarousion, Attica, GREECE, PO BOX 15125, tel. +30 6942 555 094) and via email at info@theuxprodigy.com.